Effective Date: Jan 1st, 2023
Thank you for choosing Cash Flow Street LLC. We want to ensure your satisfaction with our digital products. This Refund Policy outlines the terms and conditions for requesting a refund for any digital product purchased from our website.
Eligibility for Refunds
1.1 Digital products eligible for refunds: We offer refunds for digital products only. This includes software, e-books, online courses, digital downloads, or any other non-tangible products available for purchase on our website.
1.2 Exclusions: Refunds are not available for services, subscriptions, or memberships provided by Cash Flow Street LLC. This policy applies exclusively to digital products.
2.1 Timeframe: Refund requests must be submitted within 3 days from the date of purchase.
2.2 Contact Information: To initiate a refund request, please contact our customer support team at firstname.lastname@example.org or through the contact form available on our website. Provide your order details, including the order number and a brief explanation for the refund request.
2.3 Proof of Purchase: You must provide a valid proof of purchase for your refund request to be considered. This may include the order confirmation email or any other relevant documentation.
Grounds for Refunds
3.1 Product Defects: If you encounter technical issues or product defects that prevent you from accessing or using the digital product as intended, you may be eligible for a refund. Our support team will evaluate the issue and provide assistance. If the issue cannot be resolved within a reasonable timeframe, a refund may be offered.
3.2 Dissatisfaction: If you are dissatisfied with the digital product and its content, we encourage you to reach out to our customer support team. While we strive to provide high-quality products, we understand that individual preferences may vary. Refunds due to dissatisfaction will be considered on a case-by-case basis.
4.1 Evaluation: Our customer support team will review your refund request and assess its eligibility based on the criteria mentioned in this Refund Policy.
4.2 Refund Decision: Upon reviewing your request, we will notify you of our refund decision via email. If your request is approved, we will initiate the refund process.
4.3 Refund Method: Refunds will be issued using the same payment method used for the original purchase. Please note that depending on your payment provider, it may take several business days for the refund to reflect in your account.
5.1 Change of Mind: We do not offer refunds for digital products due to a change of mind or if the product meets its description and functions as intended.
5.2 Third-Party Platforms: If you purchase our digital products through a third-party platform, such as an app store or marketplace, please refer to their refund policies. We are unable to process refunds for purchases made outside of our website.
Modifications to the Refund Policy
We reserve the right to modify or update this Refund Policy at any time without prior notice. Any changes made will be effective immediately upon posting the revised policy on our website. We encourage you to review this policy periodically.
If you have any questions or concerns regarding our Refund Policy, please contact us at [email address]. Our customer support team will be happy to assist you.
Note: This refund policy is a general template and should be tailored to fit the specific requirements of your digital product and business. It is recommended to consult with a legal professional to ensure compliance with applicable laws and regulations.